Guidelines:
Please make sure your request meets the following conditions:
- Return or exchange requests must be raised within 14 days of delivery.
- Products must be unused, unwashed, in original condition, and have tags attached.
- Customized products with a name and/or number are not eligible for return or exchange.
- Shorts are not eligible for return or exchange.
- Keep your 4-digit Order Number and registered mobile number ready.
Return & Exchange Policy
1. How are Returns & Size Exchanges raised ?
Returns and size exchanges can be raised via website's return and exchange section. We offer free returns and free size exchanges on eligible products. Return or exchange requests must be raised within 14 days of delivery. We will arrange a free doorstep pickup for eligible requests.
2. What should be the Product Condition ?
Products must be unused, unwashed, in original condition, and have all original tags and labels attached. Once the product reaches our warehouse, it will be inspected before the return or exchange is approved.
3. Returns and Exchanges on Customized Products ?
Products customized with a name and/or number are not eligible for return or exchange, as they are made specially for you.
If you receive a defective, damaged, or incorrect customized product, please contact our support team and we will assist you.
4. Returns and Exchanges on Shorts ?
Shorts are not eligible for return or exchange due to hygiene considerations.
If you receive a defective, damaged, or incorrect product, please contact our support team and we will assist you.
5. How is the refund process initiated ?
Once an eligible return is received and approved at our warehouse, the refund will be processed. Approved refunds usually take 7–10 business days to reflect in the original payment method.
